Never Split The Difference – Negotiating Secrets From An FBI Hostage Negotiator

October 19, 2016
7:30 AM – 9:30 AM

Event Details

Christopher Voss
The Black Swan Group

Chris Voss will share the negotiation secrets that he learned as the FBI’s Lead International Kidnapping Negotiator.  The path to “yes” is not paved with “yes”.  “No” can open conversations. There are two words that immediately transform negotiations and neither of them are “yes”. Chris will share these secrets and more from his new book “Never Split The Difference – Negotiating As If Your Life Depended On It” which is a national business negotiation bestseller.

Key Takeaways

In This Session You Will Learn How-to:

  • What are the 2 words that immediately transform any negotiation?
  • Why is “yes” the last thing you want to hear?
  • What the 3 types of “yes” are & what’s wrong with them
  • Why “No” kicks open conversations.

about the speaker


Christopher Voss is the author of “Never Split The Difference – Negotiating As If Your Life Depended On It” and the CEO of The Black Swan Group. The Black Swan Group is a business negotiation coaching/advisory firm that gives individuals and businesses competitive advantages using hostage negotiation strategies. Chris was the FBI’s lead international kidnapping negotiator and retired from the FBI in 2007.

Chris also teaches in the M.B.A. programs at The University of Southern California and Georgetown University. His students and clients have used these techniques successfully in everything from a negotiation between a husband and a wife over a Christmas tree, to a billion dollar Wall Street transaction.

At both the University of Southern California (USC) Marshall School of Business and Georgetown University’s McDonough School of Business (MSB), Chris’s class is one of the most sought after (and interesting) courses.  Prior to teaching at the USC and MSB, Chris taught International Business Negotiation at Harvard University and was on the teaching staff at Harvard Law School.

Chris is the 2014 recipient of the McDonough School of Business’ Peter J. Gonzalez Jr. Award of Excellence in Adjunct Faculty Teaching.



Breakfast Menu